BLEND title: blend (CRM-CIC) (SAP Library - Glossary)
BLEND category: Interaction Center WinClient (CRM-CIC)
BLEND explained:
To merge queues from many communication channels into one queue.
If contacts arrive from two different channels at the same time, such as chat and telephony, a blended queue function will only send alerts to the agent for one channel at a time.
More terms such as blend in Dictionary B.
- Manual Business Event (SRD-CC-UIG):
- Help about the status of business objects. A business object raises a business event upon entry of a predefined state requiring communication to external parties. The business event is subsequently blend definition.
- Manual Business Directory:
- Help directory in which detailed data is maintained on purchasers and sellers (suppliers). The Business Directory can be structured in categories that are based on industries, for example. A questionnaire blend explain.
- Manual Benefits Entitlement:
- Help insured in statutory health insurance to a medically required service. For example, in the area of dental restoration, insureds are entitled to medically required crowns and dental restoration. In blend what is.
- Manual Business Completion:
- Help executed for a maintenance order if no more cost postings are expected. The business completion of a maintenance order results in the following: The maintenance order obtains the status Completed and blend meaning.
- Manual Billing (CRM-BE):
- Help overall billing process in a Billing Engine Application (BEA). Billing comes after input processing and before output processing. During the billing subprocess, one or more billing due list items blend abbreviation.