term blend help what is
Meaning of blend. What is it: queue. If contacts arrive from two different channels at the same.

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Definition blend

BLEND title: blend (CRM-CIC) (SAP Library - Glossary)
BLEND category: Interaction Center WinClient (CRM-CIC)
BLEND explained:

To merge queues from many communication channels into one queue.

If contacts arrive from two different channels at the same time, such as chat and telephony, a blended queue function will only send alerts to the agent for one channel at a time.

More terms such as blend in Dictionary B.

Manual Business Event (SRD-CC-UIG):
Help about the status of business objects. A business object raises a business event upon entry of a predefined state requiring communication to external parties. The business event is subsequently blend definition.
Manual Business Directory:
Help directory in which detailed data is maintained on purchasers and sellers (suppliers). The Business Directory can be structured in categories that are based on industries, for example. A questionnaire blend explain.
Manual Benefits Entitlement:
Help insured in statutory health insurance to a medically required service. For example, in the area of dental restoration, insureds are entitled to medically required crowns and dental restoration. In blend what is.
Manual Business Completion:
Help executed for a maintenance order if no more cost postings are expected. The business completion of a maintenance order results in the following: The maintenance order obtains the status Completed and blend meaning.
Manual Billing (CRM-BE):
Help overall billing process in a Billing Engine Application (BEA). Billing comes after input processing and before output processing. During the billing subprocess, one or more billing due list items blend abbreviation.
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