CONTACT ATTACHED DATA title: contact attached data (CRM-IC) (SAP Library - Glossary)
CONTACT ATTACHED DATA category: Interaction Center WebClient (CRM-IC)
CONTACT ATTACHED DATA explained:
The information relating to a contact, generally collected before the contact reaches an interaction center agent.
This information can also include information added by a previous agent during the contact.
This information can be collected through the telephony channel via Interactive Voice Response (IVR), or through other channels such as e-mail or the Internet.
Example
Ms. Kattia Salizar
Schumacher Consulting
(310) 555-1010
More terms such as contact attached data in Dictionary C.
- Manual Credit (IS-HER-CM):
- Help A quantative measure that defines the student learning time required for a module contact attached data definition.
- Manual Copying Variant:
- Help Data record that describes which data is copied into the sales document or document item to be created from the copying template contact attached data explain.
- Manual Cost Of Sales Accounting:
- Help and loss statement that matches the sales revenues to the costs or expenses involved in making the revenue (cost of sales). The expenses are listed in functional areas such as: Manufacturing contact attached data what is.
- Manual Consolidation Group (SCM-EWM):
- Help receipt or putaway process, a collection of storage bins from a storage section. In the goods issue process, a collection of matching delivery characteristics such as ship-to party, route, freight contact attached data meaning.
- Manual Code Point:
- Help A numerical index (or position) in an encoding table used for encoding characters contact attached data abbreviation.
