CONTACT LOG title: contact log (IS-T) (SAP Library - Glossary)
CONTACT LOG category: Industry Solution - Telecommunications (IS-T)
CONTACT LOG explained:
List that is automatically updated with historical and planned customer contacts.
It can be accessed online in a structured form via the user interface (CIC = Customer Interaction Center).
Forms part of the IST-CS component (Customer Service).
More terms such as contact log in Dictionary C.
- Manual Consolidation Business Area (EC-CS):
- Help unit within accounting that corresponds to a limited area of operations or responsibility, from a consolidation point of view. Companies and consolidation business areas together make up the contact log definition.
- Manual Compa-Ratio:
- Help between the salary received by an employee and the mid-point of the range covered by the employee's salary group. Example An employee belongs to salary group MXXX. The employee's annual contact log explain.
- Manual Complexity Factor:
- Help vendor ranking in the source allocation. The complexity factor is stored in the purchasing info record and valuates the quality of the production of a material that is produced by a certain vendor contact log what is.
- Manual Code (PM):
- Help and malfunction data. Causes of damage and repairs that are entered as technical findings in the maintenance history. For example, there is a group of codes for damage. Code 10 is for overheating contact log meaning.
- Manual Custom Controller:
- Help can be defined by application development and used to share common data over several views. Custom controllers are defined for purposes that cannot be assigned to view controllers or component contact log abbreviation.
