CONTACT SEARCH AND DISPLAY title: contact search and display (CS) (SAP Library - Glossary)
CONTACT SEARCH AND DISPLAY category: Customer Service (CS)
CONTACT SEARCH AND DISPLAY explained:
Component that displays information about a caller. Customer Interaction Center (CIC) can determine this information from Automatic Number Identification (ANI) and display it automatically when the phone call arrives. Alternatively, the agent can search for the information manually.
More terms such as contact search and display in Dictionary C.
- Manual Curriculum Type:
- Help course type that contains other course types as elements. The elements can have different delivery methods. They can complement or build upon one another. A curriculum type is characterized by the contact search and display definition.
- Manual Covering Of Political Risk:
- Help Amount or percentage that covers a collateral provision in a third country in the case of an impending country risk contact search and display explain.
- Manual Certification Authority:
- Help instance that issues public-key certificates. The Certification Authority (CA) guarantees the identity of the person that is granted the certificate; that is, that the person really is who he or she contact search and display what is.
- Manual Communication Services:
- Help SAP C-ROOM that allows room members to communicate easily and in a reproducible manner, to effectively generate and share commonly used information. They comprise Conference Forum Organizer Action contact search and display meaning.
- Manual Company Administrator:
- Help Administrator belonging to a particular company with privileges to create, modify and delete company users contact search and display abbreviation.
