term real time screen help what is
Meaning of real-time screen pop. What is it: incoming call alerts. Data is gathered about a.

Helpful?

Definition real-time screen pop

REAL-TIME SCREEN POP title: real-time screen pop (CRM-CIC) (SAP Library - Glossary)
REAL-TIME SCREEN POP category: Interaction Center WinClient (CRM-CIC)
REAL-TIME SCREEN POP explained:

The act of data appearing on an agent's screen when an incoming call alerts. Data is gathered about a customer in the CTI layer (via an Interactive Voice Response (IVR) or Automatic Number Identification (ANI)) and then "pops up" in the appropriate fields such as Call State or DNIS on the agent's screen when the phone rings. Because this data appears at the same time as the incoming call alerts, it is classified as happening in real time.

More terms such as real-time screen pop in Dictionary R.

Manual Resource Type (CO-OM-CCA):
Help whether a resource references other organizational units. Resource types and their meanings: Type R - The resource is used only in Overhead Cost Controlling (CO-OM). Type B - The resource references real-time screen pop definition.
Manual Reassign Stored Object:
Help Reassignment of a stored document to a different object or business object real-time screen pop explain.
Manual Required (PE-LSO):
Help a resource type in the Availability Indicators infotype indicating that resources of this type must be included in the course planning procedure. A course cannot be held if such a resource is not real-time screen pop what is.
Manual Rental Items Order:
Help Base order where the rental items are recorded real-time screen pop meaning.
Manual Regression Type:
Help Grouping of all general mathematical properties of a regression analysis for fair value hedge analysis. Is used for retrospective regression analysis and prospective regression analysis real-time screen pop abbreviation.
  • Dodano:
  • Autor: