REFERENCE CATEGORY title: reference category (CRM-CMG) (SAP Library - Glossary)
REFERENCE CATEGORY category: Case Management (CRM-CMG)
REFERENCE CATEGORY explained:
An attribute that, depending on the case type, can be assigned to a case.
The reference category can be used to record additional information for a case. It can also be used to assign document templates, activity templates, and external data. Reference categories are defined in the category modeler.
ExampleIf a visa application is processed using a case, reference categories can be used to signify the various possible statuses of application processing, such as new application, check application, and approval. The necessary document templates and activity templates are assigned for each status or reference category, which simplifies case processing.
More terms such as reference category in Dictionary R.
- Manual Rejected Document:
- Help Document that the system creates during document selection if it finds operations (exceptions) that you have not assigned to a defined processing method in Customizing reference category definition.
- Manual Reference Rate Routing:
- Help A task list type that defines a sequence of operations that is repeated regularly. A reference rate routing simplifies entering data in rate routings reference category explain.
- Manual Reconciliation Key (FI-CA):
- Help A key used to record totals records from contract accounts receivable and payable, for later transfer to downstream accounting systems such as the general ledger reference category what is.
- Manual Referenced Value:
- Help A value of one or more items that is copied to a sales document from a preceding sales document reference category meaning.
- Manual Report Page:
- Help A page that contains links to available reports. The linked reports depend on the content of the role reference category abbreviation.
