SAP PREMIUM SUPPORT title: SAP Premium Support (SV) (SAP Library - Glossary)
SAP PREMIUM SUPPORT category: Service (SV)
SAP PREMIUM SUPPORT explained:
Supports continued and effective business operations, building upon SAP SAP Standard Support by adding accelerated issues resolution through SLAs, annual IT assessments and action plans driven by a support advisorwho knows the customer landscape and functions as the single point of contact for all support-related topics.
The SLA addresses corrective action and includes guaranteed response times for priority-one problems in one hour and corrective action, be ita fix, workaround, or action plan, within four hours. Support advisors can also help customers establish a Customer CompetenceCenter and obtain certification by SAP.
More terms such as SAP Premium Support in Dictionary S.
- Manual Supplementation Logic:
- Help A logic that defines the conditions under which languages in an SAP system that are only partly translated may be supplemented by another language sap premium support definition.
- Manual Security Filters Editor:
- Help A Unification Server tool for creating and assigning security filters to groups and roles sap premium support explain.
- Manual Selection Function:
- Help Invisible component of the Customer Interaction Center (CIC) that automatically marks objects stored in the clipboard for further processing sap premium support what is.
- Manual Salary Statement:
- Help amounts and information for employees per payroll period. This usually includes: Gross amount (for example, payments) Net amount (for example, deductions) Outgoing payment (for example, transfers sap premium support meaning.
- Manual Standard Project:
- Help A project structure that can be used as a template for creating new projects sap premium support abbreviation.
