term software management what is
Meaning of communication management software. What is it: channels and handles individual contacts.

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Definition communication management software

COMMUNICATION MANAGEMENT SOFTWARE title: communication management software (CRM-IC) (SAP Library - Glossary)
COMMUNICATION MANAGEMENT SOFTWARE category: Interaction Center WebClient (CRM-IC)
COMMUNICATION MANAGEMENT SOFTWARE explained:

A third-party software product that manages communication channels and handles individual contacts with customers via different channels, such as phone, e-mail, and chat.

In general, this term should not be used to refer to CTI software, switches (PBX) or automatic call distributors (ACD), since these products are very focused, single-purpose products.

Examples

AMC Multi-Channel Management Suite (MCMS) Aspect Enterprise Contact Server Avaya Interaction Center Cisco IP Contact Centre Genesys G6 Siemens HiPath

More terms such as communication management software in Dictionary C.

Manual Correction Document:
Help created manually to settle differences between MM and excise duty analyses (for example, tax return, stock ledger, inventory settlement, inventory note) primarily at the end of a period (period-end communication management software definition.
Manual Capital Requirement Factor:
Help to calculate the capital requirement, irrespective of which approach is used. Capital requirement = EAD X capital requirement factor For third-party settlement risks, the capital requirement factor communication management software explain.
Manual Composite Application (SWE):
Help making use of data and functions provided as services by underlying applications and combining these into a coherent business scenario, supported by its own business logic and specific user communication management software what is.
Manual Content Category:
Help the physical storage location of the physical document content. The content category allows the administration data of the physical documents to remain independent of the storage medium used. One communication management software meaning.
Manual Contract Package:
Help Grouping option for contracts within the contract model communication management software abbreviation.
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