term data attached contact what is
Meaning of contact attached data. What is it: before the contact reaches an interaction center.

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Definition contact attached data

CONTACT ATTACHED DATA title: contact attached data (CRM-IC) (SAP Library - Glossary)
CONTACT ATTACHED DATA category: Interaction Center WebClient (CRM-IC)
CONTACT ATTACHED DATA explained:

The information relating to a contact, generally collected before the contact reaches an interaction center agent.

This information can also include information added by a previous agent during the contact.

This information can be collected through the telephony channel via Interactive Voice Response (IVR), or through other channels such as e-mail or the Internet.

Example

Ms. Kattia Salizar

Schumacher Consulting

(310) 555-1010

More terms such as contact attached data in Dictionary C.

Manual Component Product:
Help structured product in the product master. Structured products consist of a header product and any number of component products. They are used to represent a group of products as a distinct unit in contact attached data definition.
Manual Calculation Expression:
Help Calculates a value. Either an arithmetic expression, a bit expression, or a character sting expression contact attached data explain.
Manual Customer Inquiry:
Help to the company for a quotation or sales information that is not binding. The request can refer to materials or services, conditions and, if necessary, delivery deadlines. It is accepted by the sales contact attached data what is.
Manual Company Code:
Help organizational unit of Financial Accounting for which a complete self-contained set of accounts can be drawn up for purposes of external reporting. This includes recording of all relevant contact attached data meaning.
Manual Collaboration Launch Pad:
Help point of entry for collaboration services in the Enterprise Portal. It display contacts and collaboration services and allows users to select contacts and launch collaboration services contact attached data abbreviation.
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