ITEM FILE title: item file (CRM-CIC) (SAP Library - Glossary)
ITEM FILE category: Interaction Center WinClient (CRM-CIC)
ITEM FILE explained:
A flat file in CSV format containing information about each separate step during an agent's interaction with a customer.
This file uses structure SPH_STSTPE and contains details such as connection ID, step type, step direction, and step time. It is linked to its corresponding header file by the connection ID.
Example
Sample lines:
C6D90525CC87B146B271564156E66112,1,1,10 ZHOUYUF ,20030821054118,18,1
C6D90525CC87B146B271564156E66112,2,1,11 ZHOUYUF ,20030821054118,524,1
C6D90525CC87B146B271564156E66112,3,1,20 ZHOUYUF ,20030821054118,12817, 1
C6D90525CC87B146B271564156E66112,4,1,30 ZHOUYUF ,20030821054118,639,1
More terms such as item file in Dictionary I.
- Manual Instance Linkage Table:
- Help receivers that are to react to the occurrence of an event for a specific object of an object type are entered. In the workflow environment, an entry is made automatically in the instance linkage item file definition.
- Manual Inventory-Managed Manufacturer Part:
- Help part with a material master record that contains the manufacturer-specific information manufacturer part number and external manufacturer . The inventory-managed manufacturer parts, which are fully item file explain.
- Manual Initial Draft:
- Help the lifecycle of a grant in Grants Management (GM), assigned when the grant is first created, but before it has become a formal proposal to be submitted to potential sponsors. In this status, there item file what is.
- Manual Information Menu (PE-LSO):
- Help The dynamic menu where you start reports for participation, courses, and resources item file meaning.
- Manual Interface Parameter:
- Help Parameter that determines how a function module is used. Function modules have the following interface parameters: Import parameters Export parameters Changing parameters Table parameters Exceptions item file abbreviation.
