SERVICE QUALITY TEMPLATE title: service quality template (CRM-RPL-ICS) (SAP Library - Glossary)
SERVICE QUALITY TEMPLATE category: Interaction Center Agent Scheduling (CRM-RPL-ICS)
SERVICE QUALITY TEMPLATE explained:
Used to contain data which represents specific service level goals for tasks, the minimum wait time, for example, used in place of a forecast when the system is calculating demand.
More terms such as service quality template in Dictionary S.
- Manual Seasonal Model:
- Help consumption flow represents a seasonal cycle. If periodically recurring peak or low values that differ significantly from a stable mean value are observed, then there is a seasonal model service quality template definition.
- Manual Synchronization (LE-TRM):
- Help affects the priorities of related tasks. After a task with a due date is created or selected, the priority of a subsequent, related task is boosted by a synchronization factor during the Critical service quality template explain.
- Manual Substitution List:
- Help Contains location products that are considered as substitutions for the input location product during a rules-based ATP check service quality template what is.
- Manual Subworkflow:
- Help Workflow referenced in an activity in a workflow definition. At runtime, the workflow specified in the activity is executed when the step is executed service quality template meaning.
- Manual System Availability:
- Help describing the degree of usability of a system. It is determined as the ratio of available time to the base time, and entered as part of the completion confirmation in Plant Maintenance. System service quality template abbreviation.
