CALL CENTER title: call center (BC-SRV-COM) (SAP Library - Glossary)
CALL CENTER category: Communication Services: Mail, Fax, SMS, Telephony (BC-SRV-COM)
CALL CENTER explained:
A group of special employees (customer service representatives) who deal with telephone inquiries from customers.
In general, a call center provides information as well as selling products and services over the telephone. This is made possible using corresponding technology such as the SAP Interaction Center. There are two different kinds of call center - an inbound call center, which processes only inbound calls, and an outbound call center, which deals with outbound calls such as sales calls and calls to prospective customers.
More terms such as call center in Dictionary C.
- Manual Coverage (SBO):
- Help A collection of conditions under which the customer is entitled to receive service call center definition.
- Manual CURP Number:
- Help A tax number, in Mexico, assigned to natural persons. The abbreviation stands for cédula de identificación fiscal con clave única de registro de población call center explain.
- Manual Customizing Request:
- Help A change request for copying and transporting changed system settings from client-specific tables call center what is.
- Manual Calculation Module Version:
- Help A costing module can have multiple versions. However, in processes that are run in update mode, only one costing module version can be active at any one point in time call center meaning.
- Manual Conversion Customizing:
- Help Customizing settings that can be used to convert the Real Estate Business Partner to the SAP Business Partner call center abbreviation.
