INTERACTION CENTER PROFILE title: Interaction Center profile (CRM-CIC) (SAP Library - Glossary)
INTERACTION CENTER PROFILE category: Interaction Center WinClient (CRM-CIC)
INTERACTION CENTER PROFILE explained:
A profile that determines the user interface and functions of the Interaction Center (IC), including which IC components and transactions are available.
The IC profile creates a connection between the IC framework ID, a group of components, and the profile for these components.
More terms such as Interaction Center profile in Dictionary I.
- Manual Integration Test Plan:
- Help In ASAP, a test plan that combines the defined resources, time frames, scope and procedures for performing integration testing interaction center profile definition.
- Manual Implementation Status:
- Help the extent to which the correction instructions in an SAP Note have been implemented in the system. The implementation status of an SAP Note is determined by the system according to the situation interaction center profile explain.
- Manual Indicator Group:
- Help volume indicators managers choose to include when creating a location forecast. Indicator groups help speed the forecasting process allowing managers to select one or more indicator groups rather interaction center profile what is.
- Manual Item Type Determination:
- Help The derivation of the item type for a subsequent document using the information from an incoming document interaction center profile meaning.
- Manual Initial Screen (IS-T):
- Help appears in the Call Center immediately after identificaton of the business partner. The initial screen communicates all important data to the customer services representative. This data includes interaction center profile abbreviation.
