SET SHIFT title: set shift (CRM-RPL-ICS) (SAP Library - Glossary)
SET SHIFT category: Interaction Center Agent Scheduling (CRM-RPL-ICS)
SET SHIFT explained:
A schedule segment which defines when as employee is to work within a location, entered manually and having a specific start and end time. When the system is calculating a schedule containing set shifts, it can add additional work time for an employee when:
The employee has additional availability for the day The availability time is contiguous to the start and/or end times for the set shift Adding the additional time is within the employee's break rule parametersSet shifts are typically used for employees with flexible contracts.
More terms such as set shift in Dictionary S.
- Manual Subitem (CRM):
- Help document that refers to a main item or a higher-level item. For example, a main item can be a computer that has the following components: monitor, CPU, keyboard, and mouse. The components are set shift definition.
- Manual Security Retention Amount:
- Help inaccuracies arising when work values are inputted. Security retention amounts for partial invoices never become due, but are cancelled when the final invoice is created. Security retention amounts set shift explain.
- Manual Storage Object:
- Help system for which storage-relevant data is stored, and which is linked to another object in the system, for example, a customer tank. For example, a delivery scheduler needs to know the maximum set shift what is.
- Manual Sales Contract:
- Help agreement that contains special conditions negotiated between the vendor and a customer, for example, price, target value or target quantity. A sales contract is valid for a specified period. A set shift meaning.
- Manual Sponsored Funds:
- Help Financial assistance or contracts provided to others to further the programs of the sponsoring entity set shift abbreviation.
