A specific type of action that returns values within the range of a predefined set of values, called branching codes.
When agents use scripts, the value determined by this action navigates the user to the script step that is the target of the link associated with that value.
Example
Your company sells life insurance, and you want to create a script that branches to two different questions, depending on the customer's age. You create a branching action that finds the age of the business partner in the system after agents confirm the account, and fits the age into one of two ranges: younger than 45, or 45 and above. You incorporate this branching action into the script by linking the range younger than 45 to question set A, and 45 and above to question set B.
When agents use this script, this branching action branches to the correct set of age-related questions, without the agent having to ask the customer's age.
More terms such as branching action in Dictionary B.
- Manual Bottom Up Budgeting:
- Help amount is applied to each employee. Individual employees' values are added together to come up with the budget for the organizational unit. The percentage/amount can be a fixed value or branching action definition.
- Manual Business-To-Business Process:
- Help Cross-company business process based on standards and message exchange that connects SAP and non-SAP applications branching action explain.
- Manual Bound Data Type:
- Help Data type that only exists as an attribute of a data object. See also stand-alone data type branching action what is.
- Manual Base Unit (IS-HMED):
- Help a drug or the ingredient of a drug in the master data. Example Tablet Milliliter (ml) Liter (l) In the order the user can only enter units of quantity which are of the same dimension as the base branching action meaning.
- Manual Basic System:
- Help Refers to the FS-PM functionality that is applied in at least two lines of business branching action abbreviation.
