CALL CENTER title: call center (BC-SRV-COM) (SAP Library - Glossary)
CALL CENTER category: Communication Services: Mail, Fax, SMS, Telephony (BC-SRV-COM)
CALL CENTER explained:
A group of special employees (customer service representatives) who deal with telephone inquiries from customers.
In general, a call center provides information as well as selling products and services over the telephone. This is made possible using corresponding technology such as the SAP Interaction Center. There are two different kinds of call center - an inbound call center, which processes only inbound calls, and an outbound call center, which deals with outbound calls such as sales calls and calls to prospective customers.
More terms such as call center in Dictionary C.
- Manual Candidate Status:
- Help candidate assigns and that controls the visibility of his or her profile. If the candidate locks the profile, only he or she can access the data. Recruiters cannot find the candidate in any search call center definition.
- Manual Currency Conversion Rule:
- Help average pricing for condition records to determine the rate for currency conversion. The rule determines whether the rates on the specific quotation dates (daily rates) or rates determined over a call center explain.
- Manual Condition Type (RE):
- Help An exact definition of a condition that specifies the amount paid for a specific service. Condition types include: Basic rent Advance payment for operating costs Pest control call center what is.
- Manual Cost Type:
- Help Structuring element of a quotation. You can select cost types for each quote assembly and include material costs, labor costs, and so on call center meaning.
- Manual Complete Dunning:
- Help Dunning for all open items for an insurance object that are suitable for dunning call center abbreviation.
