CUSTOMER COMPETENCE CENTER title: Customer Competence Center (SV-SMG) (SAP Library - Glossary)
CUSTOMER COMPETENCE CENTER category: Solution Manager (SV-SMG)
CUSTOMER COMPETENCE CENTER explained:
The customers who have signed a value contract set up a Customer Competence Center (CCC) in their organization.
SAP supports the implementation and operation of R/3 in the group, through direct partnership with the CCC. The CCC is the first point of contact for all customers covered by the value contract; it handles every question and problem pertaining to SAP, SAP's software and the use of that software. The basic functions of the CCC are:
Creating and running a first-level Support Desk or Help Desk Internal marketing Coordinating development requirements Processing and handling the contract with SAP.CCCs also tend to take care of functions such as performing projects andimplementations: supporting the optimization of business processes, technical support, information services, project team training and user training.
More terms such as Customer Competence Center in Dictionary C.
- Manual Configuration Value:
- Help differentiating between the business properties of financial transactions. The configuration value is assigned to the valuation model. For example, configuration values are used to sort futures into customer competence center definition.
- Manual Cliff Vesting:
- Help A form of vesting that implies that for example all awards vest at once after two years customer competence center explain.
- Manual Compensatory Levy:
- Help applied in the EU. A commodity imported to a country on a temporary basis, to be used and then returned (such as a piece of machinery), is subject to a compensatory levy. A compensatory levy is a customer competence center what is.
- Manual Counter Category (CRM-BF):
- Help A set of parameters that determines various aspects of the entry of counter readings for a particular counter customer competence center meaning.
- Manual Competitor Product:
- Help A product from another company that competes with your company's products on the market customer competence center abbreviation.
