CUSTOMER INTERACTION CENTER title: Customer Interaction Center (PM) (SAP Library - Glossary)
CUSTOMER INTERACTION CENTER category: Plant Maintenance (PM)
CUSTOMER INTERACTION CENTER explained:
Application component that offers a multi-layered integrated platform for the interactive processing of business processes.
The Customer Interaction Center with its comprehensive call center functions enables agents to offer a high-level of customer service, to process incoming and outgoing calls or e-mail messages, and to quickly and effectively analyze problems and find solutions.
The Customer Interaction Center can be used in different scenarios:
Telesales TelemarketingMore terms such as Customer Interaction Center in Dictionary C.
- Manual Calculation Level:
- Help which level the system calculates risk values. The calculation is comprised of the following calculation levels: Calculation level 0 = enrichment Calculation level 1 = calculation at single customer interaction center definition.
- Manual Change Manager:
- Help User role in SAP Solution Manager scenario Change Request Management. A change manager is responsible for approving or rejecting change requests customer interaction center explain.
- Manual Charge Type:
- Help billable service. States, for example, whether the service is a general nursing charge or a departmental per diem. You store the charge type in the master data record of the service customer interaction center what is.
- Manual Cluster (BC-ABA):
- Help Grouping of different data in a shared repository. You can have either data clusters, in various storage media, for data objects or table clusters for database tables (cluster tables customer interaction center meaning.
- Manual Customer (FI-AR):
- Help A business partner from whom receivables are due for, among other things, goods delivered, services performed and rights transferred customer interaction center abbreviation.
