CUSTOMER LIFE CYCLE title: customer life cycle (CRM-ANA) (SAP Library - Glossary)
CUSTOMER LIFE CYCLE category: CRM Analytics (CRM-ANA)
CUSTOMER LIFE CYCLE explained:
A period spanning the acquisition of a customer, the deepening of the customer relationship, the retention of the customer, and the winning back of customers that have been lost. The customer relationship is optimized throughout the different phases of entire customer life cycle by using functions to
Establish customer contacts (in the engage phase) Maintain customer contacts and promote sales (in the transact phase) Provide the product (in the fulfill phase), and Provide customer service across all channels (in the service phase)More terms such as customer life cycle in Dictionary C.
- Manual Core Interface:
- Help A software layer that is responsible for communication between the ERP system and other systems, such as CRM or APO systems customer life cycle definition.
- Manual Call State:
- Help A component with which an agent can view the telephony status of any party participating in the call customer life cycle explain.
- Manual Customer Transaction:
- Help the bank, to which mainly customer-initiated transactions are assigned. Profit values are profits from interest and commission. The organizational unit sales or advisors has customer contact and customer life cycle what is.
- Manual Composite Application (SRD-CC-UIG):
- Help builds on services provided by existing applications or application components. A composite application may have its own database but is not the system of record, or the primary data storage location customer life cycle meaning.
- Manual Container (IS-U-WA):
- Help storage or transportion of waste. The container corresponds to a piece of equipment in the Plant Maintenance (PM) application component. A container may be one of the following: With/without seal customer life cycle abbreviation.
