CUSTOMER SERVICE title: Customer Service (CS) (SAP Library - Glossary)
CUSTOMER SERVICE category: Customer Service (CS)
CUSTOMER SERVICE explained:
Application component that can be used to process services. Customer service mainly comprises the following functions:
Structuring and management of technical objects for which services are to be performed (for example, technical systems, machines) Management of data regarding warranties and business partners Creation of service requests Planning and execution of the requested services Billing of the costs that arise as a result of the services Monitoring of call processing to ensure dates and agreed response timesMore terms such as Customer Service in Dictionary C.
- Manual Condition (SRM-EBP-CON):
- Help conditional expressions which, when evaluated, performs specified actions in questionnaires and contracts. Conditions add questions to all questionnaires; they add clauses to, or remove clauses from customer service definition.
- Manual Computing Center Management System:
- Help tools for monitoring and administration SAP system landscapes. The Computing Center Management System (CCMS) performs tasks in the following areas: System monitoring across the entire landscape customer service explain.
- Manual Collective Invoice (FS-CD):
- Help A special insurance invoice in collections/disbursements that can group items from different contracts, and these items can be on a user-defined number of different account-partner relationships customer service what is.
- Manual Collaborative Forecasting:
- Help collecting and consolidating the forecasts of several different business units, divisions, regions, suppliers, manufacturers and/or retailers. These could be tactical, operational and/or strategic customer service meaning.
- Manual Control Method:
- Help The procedure used to monitor a work step in the control plan customer service abbreviation.
