REAL-TIME SCREEN POP title: real-time screen pop (CRM-CIC) (SAP Library - Glossary)
REAL-TIME SCREEN POP category: Interaction Center WinClient (CRM-CIC)
REAL-TIME SCREEN POP explained:
The act of data appearing on an agent's screen when an incoming call alerts. Data is gathered about a customer in the CTI layer (via an Interactive Voice Response (IVR) or Automatic Number Identification (ANI)) and then "pops up" in the appropriate fields such as Call State or DNIS on the agent's screen when the phone rings. Because this data appears at the same time as the incoming call alerts, it is classified as happening in real time.
More terms such as real-time screen pop in Dictionary R.
- Manual Rejection Code:
- Help Code (for example 01, 02), entered in the sales order, if you reject any items or schedule lines in a sales order real-time screen pop definition.
- Manual Requested Right:
- Help Right that a prospect wants to check or acquire real-time screen pop explain.
- Manual Resource Management:
- Help area of SAP for Public Sector that allows users to integrate business processes for all essential tasks arising from processing and managing real estate, including facilities and equipment real-time screen pop what is.
- Manual Remote Object Container Service:
- Help module that serves as a container for the implementations of server-side remote objects. It manages the life cycle of these objects and provides them with access to the existing protocols for remote real-time screen pop meaning.
- Manual Requirement Group:
- Help customers (or plants) for the purposes of Replenishment. Requirement groups are created for every material group. They consist of all the customers (or plants) that have the same replenishment real-time screen pop abbreviation.
